Plan B Commerce | Registered Salesforce Partner

We’ve partnered with Salesforce!

We play an important role in your digital transformation journey, helping you achieve scale and efficiency using the world’s number 1 cloud platform, Salesforce.

Our Services

In partnership with Salesforce, we build, customise, maintain, and support Salesforce instances for small to medium sized businesses, financial institutions, not for profits, and government entities in Australia.

When you work with us, you can be confident that you are getting a Salesforce solution that is customised to the needs of your organisation. We don’t believe in one-size-fits-all solutions. Our team takes the time to learn about your organisation and find the perfect solution for your needs.

Implementation

We specialise in complex implementations requiring extensive back-end integration as well as bespoke solutions to help you get more out of Salesforce.

Managed Services

We’ll take care of your cloud solution so you can focus on your business. Includes everything you need to successfully run and manage your Salesforce.

Strategy

We can help you define or evolve your strategy at any stage along your Salesforce journey.

Swift Support

Need help with day-to-day upkeep? Our team of experienced admins and developers are here to provide support.

Our Expertise

We are a Registered Salesforce Partner. This means that Salesforce has recognised our company’s IT expertise and deep familiarity with Salesforce.

No Salesforce project is too small or too big for our team to handle. We specialise in helping organisations customise, maintain, and support:

Sales Cloud
Customer Relationship Management
Our team will help make sure your Sales Cloud is secure and fully integrated with the rest of your systems. We can also create custom workflows and integrations so that you are getting the most out of this powerful CRM. You never have to worry about maintenance problems or upgrade issues. We will take care of everything related to Sales Cloud, so you can focus on what you do best – growing your top line.
Service Cloud
Empower Support Agents
We understand how important customer service is to your business. You need to make sure your Service cloud is fully optimised for the needs of your company, agency, or organisation. Our team will help you set up, customise, and maintain your Service Cloud so that you can focus on delivering excellent customer service instead of worrying about IT issues.
Marketing Cloud
Marketing Automation
New customers are the lifeblood of your business. We will help you by customising Marketing Cloud to your workflow and sales funnel needs. Our team will make sure you are getting the most out of the powerful analytics and automation features of Marketing Cloud. We handle all of the IT issues for Marketing Cloud while you focus on turning prospects into paying customers.
Finance Services Cloud
Supercharge Advisor Productivity
Data has the power to transform your business. But, only if you have systems in place to capture and analyse the data. We help you customise Financial Services Cloud to the needs of your organisation. Our team handles every part of the Financial Services Cloud IT, so your team can have the exact information they need when they need it to help serve your customers and grow your business.

Who We Help

We work with organisations who need custom solutions, organisations just looking for help with routine maintenance, and everything in between. We work with most small to medium sized organisations. However, our team specialises in working with:

NSW Government

It’s critical that you have secure access to your data. We have years of experience working with government agencies and organisations of all sizes. Our team will help you get the most out of Salesforce while maintaining above-industry-standard security protocols.

Financial Institutions

Relationships are the core of your business. We help you make the most of those relationships by making sure your firm is fully utilising the power of Salesforce. We make sure that your team is getting the data and analysis they need to maximise your return on your investment.

Non For Profit

The community has placed a tremendous amount of trust in your organisation. We help you fulfil your mission by making sure you’re getting the full set of benefits that Salesforce offers your organisation. Our team works hard to make sure that you are getting a solution tailored to your exact needs. We help you get the most value out of your investment.

Who We Work With

Why Us

Plan B Commerce is a Registered Salesforce Partner. That means that Salesforce has certified our knowledge and expertise. We have solid industry experience working with diverse range of organisations. Our team has the skills, knowledge, and experience to make sure you are getting everything you need out of your Salesforce instance.

Before we make any recommendations or implement any solutions, we take the time to listen to you and to learn about your business.

From enhancing your customer interactions, to improving sales and optimising internal processes, Plan B Commerce will energise your business by tailoring your Salesforce or to perfectly suit your business requirements.

You don’t need a one-size-fits-all solution. Your organisation is unique. We make sure you get the perfect solution for your needs.

Get In Touch

Gartner Report

For the 12th year in a row, Gartner has named Salesforce a Leader in the Magic Quadrant for Sales Force Automation. Gartner evaluates vendors on their completeness of vision and ability to execute. In this report, Gartner recognised Salesforce as a Leader positioned highest for ability to execute and furthest for completeness of vision for SFA.

We are incredibly honoured to be Salesforce Partner. Get in touch with us to receive your complementary report.

Maps were disabled by the visitor on this site. Click to open the map in a new window.

We’ve partnered with Salesforce!

Our Services

Implementation

Managed Services

Strategy

Swift Support

Our Expertise

Sales Cloud

Customer Relationship Management

Service Cloud

Empower Support Agents

Marketing Cloud

Marketing Automation

Finance Services Cloud

Supercharge Advisor Productivity